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Privacy Policy

PRIVACY POLICY (ENGLISH)

Effective Date: 16 December 2025

This Privacy Policy explains how BedtimeStories S.L. (“we”, “us”, or “our”) collects, uses, and protects personal data when you use noelalejandrofilms.com (the “Website” or the “Service”).

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

1. Data Controller

The data controller responsible for processing your personal data is:

BedtimeStories S.L.
c/ San Manuel 11–13, Bajos 1º
08031 Barcelona
Spain
CIF / VAT ID: ESB09959099

General contact: [email protected]
Data protection contact: [email protected]

2. Scope of This Privacy Policy

This Privacy Policy applies to:

  • visitors to the Website,

  • registered users,

  • subscribers and purchasers of digital content.

It does not apply to third-party websites or services accessed via external links (e.g. payment or age verification providers).

3. Personal Data We Collect

3.1 Data You Provide

We may collect:

  • email address,

  • account login information (passwords are stored in encrypted/hashed form),

  • subscription and payment status,

  • communications sent to us (e.g. support emails).

3.2 Data Collected Automatically

We may collect:

  • IP address,

  • device and browser information,

  • access dates and times,

  • security and error logs.

This data is used solely for service operation, security, and fraud prevention.

4. Payment Processing (Epoch)

Payments are processed by Epoch, an independent third-party payment processor.

We do not receive or store:

  • credit card numbers,

  • security codes,

  • bank account details.

Payment data is handled directly by Epoch under its own privacy policy.
Charges may appear on your bank or card statement under an Epoch-related descriptor.

5. Age Verification (AgeAware)

Where legally required, age verification is performed by AgeAware, an independent provider.

We do not receive or store:

  • identity documents,

  • ID numbers,

  • biometric data,

  • dates of birth.

We only receive:

  • an adult-verification status,

  • a verification token,

  • a timestamp.

Access may be restricted if verification is required and not completed.

6. Purpose of Data Processing

We process personal data to:

  • provide and operate the Service,

  • manage user accounts and subscriptions,

  • process payments and prevent fraud,

  • comply with legal obligations,

  • respond to support requests,

  • ensure platform security.

We do not sell personal data.

7. Legal Basis for Processing

Processing is based on:

  • contractual necessity,

  • legal obligations,

  • legitimate interests (security, fraud prevention),

  • consent, where required.

8. Marketing Communications

We send marketing communications only if:

  • you have explicitly opted in, or

  • permitted by law for existing customers.

You may withdraw consent at any time by contacting [email protected].

9. Data Retention

Personal data is retained only as long as necessary for legal, contractual, or operational purposes, and then securely deleted or anonymized.

10. Data Sharing

Data may be shared only with:

  • payment processors (Epoch),

  • age verification providers (AgeAware),

  • hosting and infrastructure providers,

  • authorities where legally required.

All recipients are bound by confidentiality and data protection obligations.

11. International Data Transfers

Where data is transferred outside the EU/EEA, appropriate safeguards are applied in accordance with GDPR.

12. Your Rights

You have the right to:

  • access, rectify, or delete your data,

  • restrict or object to processing,

  • data portability,

  • withdraw consent at any time.

Requests can be sent to [email protected].
You may also lodge a complaint with your data protection authority.

13. Data Security

We implement technical and organizational security measures, including encrypted connections and access controls.

14. Minors

This Website contains adult content and is strictly for adults only.
We do not knowingly collect data from minors.

15. Changes to This Policy

Updates will be published on this page with a revised effective date.

16. Contact

Privacy: [email protected]
Support: [email protected]

POLÍTICA DE PRIVACIDAD (ESPAÑOL)

Fecha de entrada en vigor: 16 de diciembre de 2025

Esta Política de Privacidad explica cómo BedtimeStories S.L. recopila, utiliza y protege los datos personales cuando utilizas noelalejandrofilms.com.

El tratamiento de datos se realiza conforme al Reglamento General de Protección de Datos (RGPD) y la normativa aplicable.

1. Responsable del tratamiento

BedtimeStories S.L.
c/ San Manuel 11–13, Bajos 1º
08031 Barcelona
España
CIF: ESB09959099

Contacto general: [email protected]
Protección de datos: [email protected]

2. Ámbito de aplicación

Esta política se aplica a usuarios, visitantes y suscriptores del sitio web.
No se aplica a servicios de terceros enlazados externamente.

3. Datos personales recopilados

Podemos recopilar:

  • correo electrónico,

  • datos de acceso a la cuenta,

  • estado de suscripción,

  • comunicaciones con el soporte,

  • datos técnicos como IP y navegador.

4. Pagos (Epoch)

Los pagos se procesan a través de Epoch.
No almacenamos datos completos de tarjetas.
Los cargos pueden aparecer como “Epoch” en el extracto bancario.

5. Verificación de edad (AgeAware)

Cuando sea legalmente obligatorio, la verificación se realiza mediante AgeAware.
Solo recibimos una confirmación de mayoría de edad, sin documentos ni datos biométricos.

6. Finalidad del tratamiento

Los datos se utilizan para:

  • prestar el servicio,

  • gestionar cuentas y suscripciones,

  • procesar pagos,

  • cumplir obligaciones legales,

  • garantizar la seguridad.

No vendemos datos personales.

7. Base legal

El tratamiento se basa en:

  • la ejecución del contrato,

  • obligaciones legales,

  • intereses legítimos,

  • consentimiento cuando sea necesario.

8. Comunicaciones comerciales

Solo se enviarán con consentimiento previo o cuando la ley lo permita.
Puedes retirar tu consentimiento en cualquier momento.

9. Conservación de datos

Los datos se conservan solo el tiempo necesario y luego se eliminan de forma segura.

10. Derechos del usuario

Puedes ejercer tus derechos de acceso, rectificación, supresión, oposición y portabilidad escribiendo a [email protected].

11. Menores

El sitio es exclusivamente para adultos.
No recopilamos conscientemente datos de menores.

12. Contacto

Privacidad: [email protected]
Soporte: [email protected]

DATENSCHUTZERKLÄRUNG (DEUTSCH)

Gültig ab: 16. Dezember 2025

Diese Datenschutzerklärung erläutert, wie BedtimeStories S.L. personenbezogene Daten bei der Nutzung von noelalejandrofilms.com verarbeitet.

Die Verarbeitung erfolgt gemäß der DSGVO und geltendem Datenschutzrecht.

1. Verantwortlicher

BedtimeStories S.L.
c/ San Manuel 11–13, Bajos 1º
08031 Barcelona
Spanien
USt-ID: ESB09959099

Allgemeiner Kontakt: [email protected]
Datenschutz: [email protected]

2. Erhobene Daten

Wir verarbeiten u. a.:

  • E-Mail-Adresse,

  • Kontozugangsdaten,

  • Abonnementstatus,

  • technische Daten (IP, Browser).

3. Zahlungsabwicklung (Epoch)

Zahlungen erfolgen über Epoch.
Wir speichern keine vollständigen Zahlungsdaten.
Abbuchungen können unter „Epoch“ erscheinen.

4. Altersverifikation (AgeAware)

Falls gesetzlich erforderlich, erfolgt die Altersprüfung über AgeAware.
Wir erhalten lediglich eine Volljährigkeitsbestätigung.

5. Zweck der Verarbeitung

Die Datenverarbeitung dient:

  • dem Betrieb des Dienstes,

  • der Vertragsabwicklung,

  • der Sicherheit und Betrugsprävention,

  • der Erfüllung gesetzlicher Pflichten.

6. Rechtsgrundlage

Die Verarbeitung erfolgt auf Basis von:

  • Vertragserfüllung,

  • gesetzlichen Pflichten,

  • berechtigtem Interesse,

  • Einwilligung (falls erforderlich).

7. Rechte der betroffenen Personen

Sie haben das Recht auf Auskunft, Berichtigung, Löschung, Einschränkung, Widerspruch und Datenübertragbarkeit.
Anfragen richten Sie bitte an [email protected].

8. Minderjährige

Diese Website richtet sich ausschließlich an Erwachsene.
Daten von Minderjährigen werden nicht bewusst verarbeitet.

9. Kontakt

Datenschutz: [email protected]
Support: [email protected]

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